Home Décor Retailer Thrives After Makeover

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Several years ago, the home décor retailer now known as At Home was undergoing a massive transformation. Everything required rehabilitation—from employee training and corporate policies to the actual restrooms in…

Why You Should Change the Way You Deliver Training, and How to Do It

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There’s no hiding it anymore. Organizations are waking up to the fact that, done wrong, corporate training is a frustrating experience—for everyone. Employees are tired of massive information dumps. Learning…

Is Adaptive Learning the Way of the Future? Axonify Thinks So.

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This month, Axonify raised $27 million to expand its business, which offers an adaptive “Employee Knowledge Platform” to personalize and measure employee learning. Training Industry spoke with Carol Leaman, Axonify’s…

The Difference Between Learning and Knowledge, and Why You Should Care

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Resource Type: Articles

Assumptions that learning equals knowledge are wrong most of the time. The vast majority of companies today just dump all of this learning on their employees, hope they’ll remember everything,…

mcap-customer-support

How Microlearning Took MCAP’s Customer Support From Good to Great

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Resource Type: Articles

Approaching employee knowledge with a digital, microlearning platform has enabled MCAP to deliver the best-in-class service that their customers want and deserve, which has translated into real business results. By…

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