Big Data: Why Measuring Employee Knowledge is Critical for Understanding How to Increase Revenue and Decrease Costs
Everybody’s talking about big data these days. The popular buzzword has been subject to a variety of interpretations, but no matter how you define it, one thing is certain: To obtain the best insights for impacting business results, organizations need to have the right data in the first place. However, the reality is that most organizations haven’t collected the right kind of big data when it comes to corporate learning.
For decades, learning leaders have tracked things like course completions, test scores, training satisfaction rates, hours spent on learning and more. While these metrics are important to L&D, they aren’t important to the business. These metrics just don’t showcase if learning has actually helped to increase revenue or decrease costs. And that’s what business leaders care about.