A familiar (and unfortunate) story about knowledge in the workplace

We’re employed in a variety of industries and hold a myriad of different roles. But we do have one thing in common when it comes to work: we all run into questions we can’t answer on our own. That’s often where the similarity ends. From there, our stories diverge as we head down whatever paths we are forced to take to get the answers we need. Wouldn’t it be great if we all had a single, familiar way to get those answers – without being forced to blaze a new trail every time?

Video Transcript

Tell me if this story sounds familiar. You’re at work, doing your thing when suddenly there’s a  question you can’t answer on your own. So, what do you do? First, you probably ask the guy next to you, but he doesn’t know the answer. Then you try to search your company’s intranet, but all you’re going to find find are dated PowerPoint and PDFs. Now it’s time to ask your manager, but they’re busy doing … manager things. So now you send an email to the designated subject matter expert and that’s going to work, right? Nope. It bounces back because they’re on vacation. So what do you do? You either have to wait for someone to have time and the knowledge to help you or take a guess and hope that it works out.

Sound familiar? Well I think that story SUCKS! But it’s an all too familiar story for employees everywhere, because the difficulty of finding information at work is a huge problem. It’s time for a new story. It’s time for organizations to catch up with modern technology and make information easy to find at work. It’s time for DiscoveryZone from Axonify.

DiscoveryZone meets the needs of today’s employee by creating a social environment for instant access to relevant, crowd-sourced information. It’s a place where your teams can go to get their questions answered quickly by leveraging the shared wisdom of the entire organization instead of just that of the content owners and subject matter experts. DiscoveryZone puts the information your employees need to do their jobs at their fingertips, whether they’re using desktops, POS systems, or mobile devices.

Learn more about DiscoveryZone at axonify.com and start writing a new story – one where everyone gets the information they need to do their jobs, when they need it.

JD is one of the most prolific authors and speakers in workplace learning today. His practical approach integrates science, technology, storytelling and pure common sense to enable employees, improve performance and drive business results. For 20 years, JD has executed strategies for global organizations, including The Walt Disney Company.

Looking for more information? We’d love to talk.