Ready to make your holiday season hiring smarter?

In September, Target announced that it planned to hire 130,000 seasonal employees this year. Kohl’s announced a 90,000 seasonal hiring target, and Macy’s was just behind them, anticipating hiring about 80,000 seasonal workers for 2019. And with Black Friday just around the corner, retailers everywhere are gearing up for the coming holiday rush.

Customer Purchases Gift

This influx of seasonal talent is business as usual for retailers, who count the period between Black Friday and New Year’s as their most profitable time of the year. But it’s also the most high-pressure period, as they need to keep up stellar customer service with stellar seasonal hires at a time when good talent is hard to find and competition for the best associates is fierce.

All of this is compounded by the strong economy creating a shrinking talent pool and the famously high turnover that retailers are already dealing with all year round—not just during the holiday season. With the increased demand and competitive pressure over the holidays, it’s the perfect (snow) storm.

So, how can HR leaders hire smarter when up against all this pressure? And once they have the right people on board, how do they get them up and running faster to take pressure off store managers at this busiest time of year? We’ve put together our five best strategies for holiday season hiring to help you do just that:

  1. Use timing to your advantage
  2. Put candidate experience first
  3. Make life easier for managers
  4. Stand out from your competitors
  5. Make onboarding a breeze

You can get all the tips and insights that make up these five strategies by reading our guide.


The Retailer's Guide to Smarter Holiday Season Hiring

5 ways to take your holiday hiring from humbug to happy.

Caily is our resident retail whiz with a passion for CX. She’s spent more than a decade partnering with industry leaders to ensure success in strategic planning and omnichannel execution of national programs—so she knows the deal when it comes to the retail industry.

Let’s work together to drive frontline performance in all the right ways.