John Hancock Investments, the Boston-based mutual fund business unit of John Hancock Financial, manages open-end funds, closed-end funds, college savings assets, retirement plans and related party assets for individual and institutional investors.
When the Retirement Management Services sales team within this group decided they needed to overhaul their onboarding program, they turned to Axonify. The platform is helping John Hancock engage millennials and ensure that new employees are retaining what they need to know, so they can reduce the risk of errors on the job.
“Our mutual fund business has grown significantly over the past few years along with increasing product complexity. At the same time, our desire to enhance employee expertise in our funds focused the business on modernized training methods to enable our professional staff to learn and retain information while having fun doing it in a more complex business environment. Axonify has been a catalyst in our learning transformation efforts.”