Inside Tehnomanija’s pandemic-proof communication strategy
“Axonify definitely made our work easier. Communication-wise, having everyone’s attention is just a click away. That was not a thing before Axonify, in our company,” reports Macura. “The main benefit is the chance for us to be the creators of the whole learning process in our company, detecting the needs of our employees and being able to respond to them.”
Associates at Tehnomanija now have the resources they need to deliver the best service to their customers, knowing they have an open line of communication with management to help where they need it.
“All the employees in our stores are available to us, so we can send them important messages and information, and they can quickly solve issues.”
Weather the next storm more confidently
Surviving the rocky waters of the retail frontline—navigating furloughs, layoffs and health concerns—is no easy task. But with a personalised communication strategy that suits their workforce’s unique needs, even new Axonify customers like Tehnomanija have been able to succeed.
“I felt we did the right thing by implementing Axonify in our company. Our employees started giving us feedback and saying that they see the purpose of using an application like this,” boasts Macura. “They can now finally link the theoretical and practical part of the work and rely on a mobile application to give them the information they need, or help them to do better at their work.”