Performance Support Symposium 2014

Session: Bloomingdale’s: Where Performance Support = Performance Improvement

Session date and time: 10:30 AM – 11:45 AM | Monday, September 8

Session speakers:  Chad McIntosh (Vice President of Loss Prevention and Risk Management, Bloomingdale’s) and Christine Tutssel (Vice President of Strategic Initiatives, Axonify).

Description: In this session you’ll explore Bloomingdale’s fresh and innovative new approach to learning and the dramatic results it’s delivering. Working with a multi-generational, multi-cultural organization, Bloomingdale’s embeds bite-sized learning, wrapped in gamification, into each workday. It’s an approach that’s fun, interactive, and easy for employees, while providing metrics on participation, success rates, and knowledge growth, allowing the company to correlate learning results to job performance and bottom-line results.