Every business is working its way through disruption right now. Retail stores and restaurants are at limited capacity or remain closed. Grocery stores are ramping up click-and-collect to support record high sales. Contact center agents are working from home. They’re all searching for their next normal as they prepare for the long-term impact of the COVID-19 pandemic.
Your organization must find its own path forward based on numerous factors, including safety considerations, customer needs and local regulations. However, regardless of your industry, every company has one thing in common: your employees will play a critical role in your ongoing transformation. And they’ll need your help to navigate ongoing changes that will fundamentally shift how they do their jobs every day.
Join us as we explore the critical role L&D is playing to help businesses come back to life. We’ll highlight the modern learning practices L&D teams are applying on the frontline to keep employees safe and productive, including communication, reboarding, compliance and cross-training. Hear from L&D and HR leaders will also share their personal stories and answer your questions about what they’re doing to rapidly adapt how they support their people in the face of disruption.
Key Learning Points:
- Explore the critical role L&D is playing to help businesses come back to life.
- Understand the modern learning practices L&D teams are applying on the frontline to keep employees safe and productive, including communication, reboarding, compliance and cross-training.
- Learn how L&D and HR leaders are rapidly adapting how they support their people in the face of disruption.
Michael Dismuke, CPTD
Director of Talent and Organizational Development, Eden Housing
Michael plays a leading role in developing Eden Housing’s employee development programs, helping new associates establish, measure, and plan their career. In this expanded role, he works to execute strategies to ensure the development of Eden Housing talent and build pipelines to support the growth of the organization. His focus is aligning people strategies and programs to current and future business needs in areas such as performance management, leadership/high potential staff development, retention, and morale programs.
Chief Learning Architect, Axonify
JD Dillon is one of the most prolific authors and speakers in workplace learning today. With his practical approach, JD integrates science, technology, storytelling and pure common sense to enable employees, improve performance and drive business results. For 20 years, JD has executed strategies for global organizations, including The Walt Disney Company, Kaplan, Brambles, and AMC Theatres. In his role with Axonify, he partners with an award-winning team to solve business problems for leading organizations through modern learning practices and cutting-edge technology. JD attended the University of Central Florida where he earned a Bachelor’s degree in Communications & Marketing. He also holds an MBA from Kaplan University.
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