Did you know that within the first 48 hours of your employees attending a traditional training or learning event, their knowledge retention drops to 33 percent? Did you also know that research now shows that nearly 80 percent of learning in the workplace takes place informally? So why are training departments still spending the vast majority of their budgets on formal training efforts? The Internet, mobile devices, gamification, social media … it’s a brave new world of learning out there, and we need to be sure we’re capitalizing on it! This session will address the methodologies behind a powerful discipline called performance support (learning while doing), and how it is now, more than ever, all around us!
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