AI Is Changing The Frontline Worker’s Role — And How You Train Them

When it comes to artificial intelligence (AI) in the workplace, it can be easy to get distracted by headlines that perpetuate the fear-factor narrative. It’s not that AI won’t change the employment landscape — according to McKinsey, it will certainly impact the jobs of workers whose roles require them to perform physical activities or operate machinery in a predictable environment. In fact, almost one-fifth of the time spent in U.S. workplaces involves performing such tasks, most commonly in sectors like manufacturing, food service and retail.

Read more

Looking for more information? We’d love to talk.