Retailers are Squandering Their Most Potent Weapons

Most retailers don’t know how to determine the optimal amount of staffing and training for individual stores. Read on to hear about methods for doing so. When applied systematically, it can add as much as 20% to the revenues of existing stores. Moreover, if staffing increases in some stores are matched by cuts in others, and vendors cover the cost of product training, the higher sales cost little or nothing to generate, so most of the gross profits on that improvement drops to the bottom line.

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