STORES: Knowledge in Two Clicks
Employee training initiatives face unique challenges in retailing, given the vast numbers of people who work far from the corporate office and aren’t tethered to a desk. It’s almost impossible to ensure that all receive consistent information. At times, it’s difficult to ensure they receive information at all.
Home décor superstore At Home uses an employee knowledge platform from Axonify to enable employees—both at company headquarters in Plano, Texas, and at its 120 stores—to access training videos that are tailored to their positions and goals, easily digested, and use game strategy to boost learning and engagement.