See inside the 2021 frontline work experience
The Great Resignation is hitting frontline organizations hard, but few people are talking about the future of frontline work. In this year’s State of the Frontline Work Experience report, we partnered with Arlington Research to ask frontline employees a critical question: how are you doing? Their answers may surprise you.
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How’s the frontline doing right now?
of frontline employees are planning
to leave their current jobs
reason frontline employees gave
for resigning is burnout
of frontline employees are satisfied with pandemic support compared to 85.8% of office workers
7 key insights from the research
How to improve the frontline work experience
Focus on getting the best out of people instead of the most.
Create an inclusive environment where everyone has an opportunity to be their best.
Make sure every employee gets the information they need to make the right decisions.
Help your managers build an agile, inclusive and productive frontline workplace.
Prioritize skill development
Build the talent pipeline you need to overcome the disruptions yet to come.Get the report