Transcript

Axonify + UKG

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The things your frontline employees do every day really matter. They keep you compliant and accident free. They drive your operational excellence and close your deals, and they deliver the standout experiences that keep your customers happy and coming back for more.

But here’s the thing. They have a lot of important stuff to remember during any given shift. So, how do you reach them with the training and communication they need to keep performing their best every day? It’s so easy, now that they can access Axonify’s 3 to 5 minute daily training experience right from UKG Dimensions. Let’s take a closer look at how it works.

This is Alex. He works full time as a retail associate at Athlete Apparel. He logs into his UKG Dimensions account on a wall-mounted tablet in the break room, but he could easily access it from a mobile device or POS system too. Alex has just checked his schedule for the week and requested time off. Then he clicks on the Axonify tile to access his daily training. Today, Alex receives a 60 second training video on a new brand of sneakers that will be launching this week. Next, he chooses a game to play that will serve up his training questions for the day. But if he’s short on time, he can opt out of game play and go directly to the questions. The questions Alex receives are intelligently generated using AI to help him remember what he’s most likely to forget. He receives a few questions to gauge and solidify his knowledge around the sneaker launch, after which he’ll also get some questions on a topic he struggles with, Customer Service Best Practices. Alex also earns while he learns, racking up points he can exchange later for perks and rewards.

In fewer than five minutes, Alex has finished his daily training, feeling confident and ready to start his shift. And the business can feel confident too, because the training they’re delivering actually works.

The Axonify experience keeps people coming back to learn again and again. In fact, the platform gets an unprecedented average participation rate of 83 percent. Axonify is also really focused on building the skills that matter most, and since Axonify continually serves up bite size, personalized bursts of information targeted to fill each employee’s knowledge gaps, the learning really sticks. Plus, if Alex ever needs to look up information in the moment, he can easily get to it in seconds through Axonify Discover.

Axonify also makes it super easy for Alex’s manager Vanya to see the results of all learning programs right from her dashboard. She gets the direct insights into every employee’s performance so she can easily identify gaps and growth opportunities.

At the end of the day, companies don’t perform unless their frontline people do. So, give them an easy way to do their best work right in the flow of work with one-click access to training that actually gets results for them and the business inside of UKG Dimensions, the system they access every shift.