AXONIFY + TOPGOLF

Great training only works if it shows up on the floor, during real play.

Running busy venues means learning has to happen during real shifts, not just during onboarding.

When teams are supported in the flow of work, execution improves, confidence grows and great experiences become easier to deliver across every location, shift after shift.

An outdoor driving range at a Topgolf facility showing a row of hitting bays with green turf mats under a covered structure. The green field features several large, illuminated circular target holes glowing in green, white, blue, and red under a twilight sky.
Headshot of Jen Tolbert, Axonify AE

Why can we make these claims?

Axonify is built for frontline work, where learning happens during real shifts. The platform reinforces skills in short moments, supports on-the-job readiness and helps teams execute consistently across locations.

I’ve seen this approach work with large, high-turnover teams, and the results show up quickly in time to proficiency, training hours and day-to-day execution.

— Jen Tolbert, Senior Account Executive, Axonify

Connect with Jen

Readiness is earned on the floor, not on a checklist

Getting Playmakers ready is not just about delivering training. It is about turning shadow shifts, checklists, and real work moments into confidence and consistency on the floor. When turnover is high and onboarding relies on manual tracking, progress is harder to see and readiness takes longer than it should.

We work with frontline organizations that want a better way forward. One that simplifies onboarding, focuses learning on the skills that matter most, and gives leaders clear visibility into readiness without adding more work. The goal is faster floor readiness, lower training labor, and teams that feel supported as venues grow and evolve.

A smiling man and woman seen from behind, looking at each other while standing in a hitting bay at Topgolf. The expansive outdoor driving range with multiple circular targets and a high perimeter net stretches out in the background.

Impact that shows up on the floor

Tazikis Logo

Positive behavior change at Taziki’s Mediterranean Cafe

Taziki’s faced high turnover and limited time for formal training, which made in-the-moment support critical. By giving frontline teams self-serve access to learning during real shifts, Axonify helped drive measurable behavior change. The program delivered an 8% knowledge lift while increasing day-to-day engagement on the floor.

 

Read their story

Lowes

Building a compelling associate journey at Lowe’s

Lowe’s needed to move training out of back rooms and into real work moments at massive scale. By shifting to mobile, in-the-moment learning, the company reclaimed thousands of training hours every day and significantly reduced wasted training time. Learning became continuous, contextual, and far more efficient across the frontline.

 

Read their story

Charcoal Group logo

“We now have access to check key metrics at our fingertips. New team members have a greater understanding of our company, and they are, without a doubt, set up for success. Axonify has removed the gray area from training. We know what team members know, and that’s comforting.”

Will Carscadden,
General Manager, Beertown Barrie, Charcoal Group

Stoking up team knowledge and confidence across every service

Charcoal Group needed a better way to support hourly restaurant teams during live service while keeping training consistent across locations. By shifting to short, adaptive reinforcement and on-the-job validation, they gained clear visibility into what team members actually knew and where support was needed. They also saved $45,000 a year in manager time by removing the paper-based testing process.

Inside bar view at Charcoal restaurant

How Axonify solves your toughest challenges

Axonify supports teams in the moments that matter on the floor, helping every venue deliver a consistent guest experience, even as things change.

Consistent execution
across every venue

The same Topgolf experience, wherever guests play.

With 100+ venues and constant hiring, running a growing venue network takes coordination. Especially when teams are constantly evolving.

Axonify helps reinforce shared standards across locations while still fitting into how each venue operates day to day. Short, role-specific reinforcement keeps Playmakers aligned without slowing anyone down.

Consistency improves naturally. Managers spend less time correcting. Guests feel the difference the moment play begins.

A smiling female employee behind a guest service counter interacting at a computer terminal with a male customer at a Topgolf venue. A simplified interface mockup overlays the foreground, displaying a red alert notification box and a green completion message.
A male Topgolf server wearing a black polo shirt smiles while taking an order on a digital tablet from a group of three friends sitting at a table with drinks and snacks. The image is accented by two floating circular icons: a green icon with a smartphone and an upward arrow at the top right, and a purple icon showing a hand tapping a checklist box at the bottom left.

Smarter onboarding that
fits real shifts

Give new hires what they need. Right when they need it.

Strong onboarding builds confidence fast. Timing is what makes it stick.

Axonify supports a learning flow that unfolds over time. Core knowledge comes first. Reinforcement follows during real work moments, not long sessions off the floor.

Playmakers stay focused. Managers save time. Training labor stays under control.

In-the-moment learning
and skill validation

Shadow shifts become a thing of the past.

Axonify adds digital structure to those moments. Simple checklists to ensure consistency and quick skill sign-off give clear visibility into readiness, without extra work.

Managers know when someone’s ready, and Playmakers feel confident stepping in on their own.

A male Topgolf server wearing a purple t-shirt smiles as he delivers a large platter of appetizers to three women seated at a table with cocktails and beers. The scene is accented by two floating circular icons: a dark green icon showing overlapping speech bubbles at the top left, and an orange icon depicting a team or group of people at the bottom right.

Let’s talk about getting Playmakers floor ready, faster.

Every frontline organization tackles readiness a little differently. Get in touch to talk through your goals, share what’s working for similar teams and explore whether this approach makes sense for Topgolf.