Meet Axonify at NRF ’25
January 12-14, 2025 | Jacob K. Javits Convention Center, NYC
Booth #3529
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Discover why 250+ brands and retailers like Walmart, Kroger, Foot Locker and Lowe’s trust us to eliminate “I don’t know” on the frontline by enabling managers and associates to deliver memorable customer experiences, boost sales and help company leaders make the kind of data-driven decisions that impact the bottom line.
Ways to connect at NRF ’25:
✓ Hear from Knix and other innovative frontline leaders to learn about retail tech and training that enhances the customer experience during our must-watch Big Ideas sessions
✓ Ask Team Axonify how Max, our conversational AI assistant, delivers instant knowledge to the retail frontline when and where it’s needed most
✓ See Axonify in action with a demo at our booth and learn what microlearning and adaptive reinforcement in the flow of work could do for your teams
BIG IDEAS SESSIONS
Transition trajectory: How retail innovator Knix is conquering the in-store experience
January 13, 2025 | 11-11:30am ET | Expo, Level 1, Session Number: BI46
Specialty retailer Knix has taken a decade of innovation, and, with a rapidly growing brick-and-mortar presence, empowered its store teams with just-in-time tech and tools needed to build confidence, product knowledge and customer loyalty.
Join this session to hear tips and tricks for navigating the evolving retail landscape and building a brand that customers love.
Speakers
Tackling customer incivility: 3 approaches to support and empower your frontline associates
January 13, 2025 | 3:15-3:45pm ET | Expo, Level 1, Session Number: B171
Rising customer incivility is a leading stressor for frontline workers, contributing to burnout and high turnover. With over half of managers and a third of employees calling for improved conflict support, this session provides actionable insights to help retailers address this growing issue. Through real-world examples from top brands, attendees will learn practical approaches to better support associates in safely and confidently handling difficult customer situations.
Catch us on the expo floor
Booth #3529 | Level 3
Meet our onsite team! Learn why Axonify is built to eliminate “I don’t know” on the frontline and gives retail managers and associates just-in-time access to the training and resources they need to perform their best and company leaders meaningful data to make critical decisions—all in one place.
Sunday, January 12: 10:00am – 5:00pm ET
Monday, January 13 : 9:00am – 5:00pm ET
Tuesday, January 14: 9:00am – 4:00pm ET