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Study: Frontline employees often lack training

Frontline employees are interested in skill development, but that doesn’t mean they are getting it. Nearly one-third of frontline employees do not receive any formal workplace training, a number that has remained consistent year over year. Chain Store Age breaks down the research from the recent State of Frontline Workplace Training Study we conducted with … Continued

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New Learning Technologies Drive Reskilling Initiatives

Recent research underscores the need for reskilling. As new jobs emerge and existing positions expand to include emerging technical or data analytics skills, HR and talent acquisition leaders are competing to hire rare talent. As a result, employers are opting to train existing employees. Many are turning to new digital learning technologies to help employees acquire skills … Continued

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Frontline finance staff among best trained across industries

Frontline finance employees receive more training than those in many other professions, according to the third-annual State of Frontline Workplace Training Study. There is a renewed awareness of how critical frontline employees are to a business’s bottom line, making training not just an HR challenge, but an organizational one. As such, more and more CFOs … Continued

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