Content that actually works
A learning solution is only as good as the content you put into it. So we’ve got lots of flexible options to stock your platform with content that gets your people doing the right things. Tap into our ready-to-go content marketplace, repurpose your existing libraries or build your own custom content with our learning experts.
Access one of the largest libraries of frontline-focused content
We get it: creating training content is a time suck. Get more of your time—and budget—back with content that moves the dial on things you care about. Since it’s proven to boost baseline knowledge by 20%, you’ll see the difference in your frontline performance, which is awesome for boosting your bottom-line results. And it’s all available on day one.
Take a peek inside the Axonify Content Marketplace
Ensure associates are safe and productive in their roles
Leverage grocery content designed to help you reduce shrink, decrease safety incidents and boost customer satisfaction. From how to stock bananas to best practices around taking custom cake orders, you’ll find a wide range of topics to quickly stock your platform with relevant content for every associate.
- Grocery bagging techniques using reusable and paper bags Watch video preview
- Receiving food deliveries – inspecting the delivery Watch video preview
- Meat slicer – operation safety Watch video preview
- Preparing shelves for stocking in a retail food environment Watch video preview
- Handling and displaying bananas Watch video preview
Explore the full Grocery Essentials catalogue
Help associates perform better and adapt to the rapidly changing retail landscape
Tap into our expansive retail content catalogue to help your associates deliver a consistent, customer experience that keeps pace with evolving customer expectations. From age-restricted selling to loss prevention, you’ll have a variety of topics to get your associates doing the right things for your business.
- Acknowledging and engaging customers Watch video preview
- Positive language for customer service Watch video preview
- Upselling / cross-selling: best practices
- Preventing loss during a transaction Watch video preview
- Checking customer identification Watch video preview
Contact Center Essentials
Improve agent performance and customer satisfaction
Use our Contact Center Essentials library to help agents build the skills and knowledge they’ll need to deliver an exceptional customer experience. From active listening to customer empathy, you’ll have all of the content to start training more confident advisors.
- How to create an empathetic customer experience
- Washing your hands Watch video preview
- An introduction to Net Promoter Score (NPS) Watch video preview
- Telephone etiquette essentials Watch video preview
- Time management best practices
Explore the full Contact Center Essentials catalogue
Reduce turnover and build leadership capacity
Our HR Essentials library is stocked with content to keep your employees safe, protect your business and grow your frontline managers. Build foundational knowledge on your frontlines with a wide range of topics, from workplace etiquette to time management
- Harassment in the workplace Watch video preview
- Social media awareness Watch video preview
- Maintaining mental health during difficult times Watch video preview
- How to give effective feedback Watch video preview
- Transitioning from a peer to a leader Watch video preview
Explore the full HR Essentials catalogue
Keep employees safe and mitigate risk
Protect your organization and your employees with content from our Safety Essentials library geared to help them learn how to perform their duties safely and productively. Access a wide range of topics that span best practices in food safety, first aid, fire safety, safe lifting, fall prevention and tons more.
- Preventing contamination Watch video preview
- Foodborne illness
- General electrical safety tips Watch video preview
- How to use a fire extinguisher Watch video preview
- Safe lifting techniques Watch video preview
- Slip, trip, and fall prevention Watch video preview
- Pallet jack safety – inclines, loading docks, parking Watch video preview
Engage employees with ongoing skill development
Keep employees engaged with content that helps them continue to build their leadership skills, whether they’re currently managing a team or you’re preparing them for their next role in your organization. From feedback and SMART goals to performance improvement plans, you’ll have everything you need to prepare them for their next role in your organization.
- New leader: transitioning from a peer to a leader Watch video preview
- How to give effective feedback Watch video preview
- How to terminate an employee
- Performance improvement plans Watch video preview
- SMART goals Watch video preview
Plus, leverage content from industry-leading partners including The Networking Company, MOHR Retail, BizLibrary and OpenSesame.
Build stronger, well-rounded teams
Soft skills are anything but soft. They’re essential for your team to effectively interact with colleagues and customers. From empathy and communication skills to active listening, you’ll have all of the content you need to build the right mix of skills to drive employee performance and customer satisfaction.
Expand your content catalogue with thousands of additional topics through our partners
Retail sales expertise. Customer service and sales performance. Leadership skills and communication best practices. You name it, our partners have it. Tap into thousands of industry-leading subjects from leaders like The Retail Doctor, OpenSesame, Vado and more.
The Retail Doctor
Give your associates the confidence they need to create meaningful connections with customers and sell more with our exclusive content bundle from The Retail Doctor. From presenting features and benefits to upselling and dealing with objections, your team will have everything they need to create an experience that keeps customers coming back.
Equip your retail leaders with the skills they need to build high-performing teams with our exclusive content bundle from Mohr Retail. With topics like motivation, communication and setting performance expectations your organization will be all set to start building leadership skills you need for store managers and supervisors.
The Networking Company
Prepare your employees for the next step in their career with a practical toolkit from The Networking Company. Topics like emotional intelligence, networking, personal branding and resilience will equip your team with content that helps them enhance their leadership skills.
Stay compliant with a wide range of state-specific topics covering equity, diversity, inclusion, sexual harassment and respect in the workplace. Content is regularly updated to make sure it reflects the latest rules and regulations in your state.
Expand your content library with a wide range of topics from more than 40 providers through BizLibrary. Their one-stop shop makes it easy for you to mix and match content from different publishers. So you can create unique content bundles spanning topics like safety, diversity and inclusion and sales.
Pull all of your content into the learning platform your employees already love. Our seamless integration with OpenSesame will help you reduce administrative overhead and give you quick and easy access to SCORM courses right in Axonify.
The Retail Sales Advantage Bundle by Retail Doctor
The Retail Sales Advantage Bundle provides 10 of The Retail Doctor’s best topics to give your associates the confidence they need to create meaningful connections with customers and sell more. Topics range from presenting features and benefits to upselling and dealing with objections.Watch the video
Our content is proven to drive the results you’re after. Don’t just take our word for it, we’ve got the stats to back it up.
Customers who use our out-of-the-box content saw an average of 20% lift in employees’ baseline knowledge
Handwashing content was created and delivered within 48 hours of pandemic shutdown. Plus, it boosted employees’ handwashing knowledge by 15%
More than half of all Axonify customers leverage our content marketplace to drive results
Give new life to your existing content
Already have training content? Our results-driven approach to content will help you get the most out of your existing libraries. We’ll take a look at the content you have, then figure out the best way to serve it up to your employees in Axonify.
Level up with custom content
There are some things that just can’t be captured with out-of-the-box content, like the qualities that make your products, services and experiences unique. Don’t sweat it. You can work with our team of Instructional Designers—or use our built-in content tools—to create content that helps your employees remember to do the things that make your business stand out.