Retail training that drives better performance
It takes more than just communications to drive performance in retail. Give your associates the mobile training and communications tools they need to keep up with rapid changes and evolving customer expectations.
Learn how leading retailers use Axonify to:
- Communicate with frontline staff
- Continually reinforce learning
- Take the stress out of compliance training
- Measure the impact of their training programs
- Launch with confidence
Communicate directly with your frontline employees
Retail is rapidly evolving. You need to keep the lines of communication open if you want your entire frontline moving in the same direction and ready for anything. Axonify keeps everyone in the know, even when they don’t have access to email.
- Deliver messages where associates will actually see them—in the platform where they train every shift
- Reinforce critical information you share to ensure it actually sticks
- Easily update and share new resources like FAQs, process guides and other job aids
- Only share messages that are relevant to an associate’s role with targeting at the team or individual level
- Access analytics to see who’s engaged with your message
Continually reinforce learning
Communicating new procedures, products and merchandising requirements won’t be enough to keep your associates safe and productive. With Axonify it’s easy to keep them engaged in the ongoing training they need to make customer experience a priority.
- Start new employees off with streamlined onboarding that focuses on what they need to know to quickly feel confident in their roles
- Continue building knowledge and confidence with 3-5 minutes of daily learning that sticks
- Deliver an adaptive learning experience designed to fill each associate’s individual knowledge gaps
- Offer a fun training experience that employees love to use
Content that actually works
Our retail essentials library is filled with hundreds of topics to help your associates deliver a consistent, standout customer experience. And it works. On average our marketplace content boosts baseline knowledge levels by 20%. Combined with content from retail partners like The Retail Doctor, Mohr Retail, Vado, BizLibrary and OpenSesame, you’ll have all the content you need to get started.
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Take the stress out of compliance training
Give your associates compliance training that’s intuitive to complete and a breeze for you to administer. With Axonify you can easily serve up compliance training in the same platform they do their daily training, making completion a priority.
- Intuitively introduce new compliance topics to your associates without taking them away from the floor
- Reinforce key information they learned so they avoid making mistakes
- Easily see who’s overdue and send a reminder
- Blend compliance into every new hire’s onboarding path
Measure the impact of your training programs
Associates are pressed for time, so it’s critical that their training programs make a difference. With Axonify you can easily understand which programs are driving the results you’re after and which ones aren’t, so you can focus your fine-tuning where it’s needed most.
- See how each of your training programs are influencing metrics you care about so you can tweak the underperformers
- Find meaningful coaching opportunities with performance data at the store and individual associate level
- Automatically fill in associate knowledge gaps by serving up refresher training in the subjects that matter most, to those who need it most
Launch with confidence
You’re not alone. We’ll partner with you every step of the way to build a retail training program that delivers the results you care about. From implementation to ongoing support, we’ll share our retail expertise to help you get the most out of Axonify.
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