In The Know
One juicy topic. Only 25 minutes. Monthly.
In this episode, JD Dillon and guest Timo Anderson, Trainer at ZingTrain reveals the secrets behind Zingerman’s world-famous service culture. Discover how training, recognition and measurement come together to empower frontline teams to run a profitable business while delivering service that keeps customers coming back again and again.
![How to Build a Customer Service Culture](https://axonify.com/wp-content/uploads/2024/05/ITK_S03E09_HD_1920x1080.png)
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