Customer Stories

Read the real-life stories of organizations who are thrilled to have a learning and communications solution that actually works with the way their frontline works.

Why frontline employees are critical to your business

O’Reilly Auto Parts’ Senior VP of HR and Training shares how they’ve decreased turnover by 2.5% per month and why the frontline is a driving force in impacting the bottom line.

At Home

Supporting rapid growth with employee training tastefully designed for scalability.

Advice from a people-leader pro: How to thrive through change

Carrie Ask, an experienced people-leading executive who has worked at the likes of Target, Petco, Nike, Levi’s, and Tailored Brands, offers her advice in this biographical piece on how to successfully manage through change.

Walmart Case Study

Read how Walmart Logistics has achieved stunning safety results by building employee knowledge and tying it to the job.

Fearlessly redefining the HR industry

Rebecca Sinclair, Chief People & Communication Officer at American Tire Distributors, shares how she’s pioneering a new way of training and why it’s crucial to invest in the frontline workforce.

Levi's

Investing in training that fits each employees’ needs is always in fashion.

Axonify in Grocery

Hear first-hand from leading grocers, across North America, on how they’re finding success in a quickly changing landscape and addressing common challenges facing the grocery industry.

Southeastern Grocers brand logos—BI-LO, Fresco y Más, Harveys Supermarket and Winn-Dixie

Cashing in on modern learning achieves business goals.

Making Transformational Change

Chief People Officer, Gianna Venturi shares her professional journey and the changes she’s made to spark transformation at Eyemart Express.

Saul Campos from Northgate González Market

Here’s how this store director is boosting food safety knowledge at his store.

Bloomingdale's

Daily training of 10,000+ associates blooms into $2.2 million in savings each year.

The business impact of creating a personalized learning experience

Jasha Fletcher, Head of Learning Solutions & Architecture at BT, talks about how making learning easy and personalized for the frontline workforce directly impacts the customer experience–and sales numbers.

Festival Foods Video Case Study

Festival Foods shares how engaging its entire workforce drove better customer service, resulting in higher OSAT scores for the first time in 2 years.

BT

Answering the call for employee learning transformation helps solve customer issues faster and with fewer complaints.

Lisa Iles from MCAP

Lisa Iles, Retention Agent at MCAP, talks about the contact center environment, the demands of her role, her knowledge requirements and experience with Axonify.

Customers share their aha moments

Hear customers describe the moment they realized there’s a better way to train their frontline.

Eyemart Express Video Case Study

Watch how this retailer saves thousands of dollars by dramatically reducing onboarding time and keeping associates engaged⁠—while opening 2 stores per month.

Walmart

Bringing a world-class safety culture through hyper-charged employee knowledge and retention.

Aristocrat Customer Story

Betting on microlearning to push the boundaries of innovation, creativity and service.

Lorraine Williams from Rogers

Lorraine Williams, Performance Enablement Manager at Rogers Communications explains how she feels supported by the Axonify team to achieve success.

Rodric Hampton Mitchell from Southeastern Grocers

Rodric Hampton Mitchell, Senior Project Manager at Southeastern Grocers explains how Axonify helps employees be more successful.

Merck Customer Story

Remedying safety incidents by driving a proactive culture of awareness.

Susie Peever from Topper's Pizza

General Manager at Topper’s Pizza, Susie Peever, shares how she used Axonify to build a high-performing workforce.

Ethicon Case Study

Learn how Ethicon increased sales reps’ overall knowledge levels, boosted their confidence and improved sales effectiveness.

Barb Grofic from Merck

Barb Grofic from Merck, Manufacturing Division, talks about how Axonify has helped employees be more mindful on the manufacturing floor.

MCAP Customer Story

Investing in employee knowledge and confidence pays off by significantly reducing escalations.

Longo's

Keeping shoppers happy and satisfied by serving up the best customer service.

Melissa Jackson from PointClickCare

Melissa Jackson, Director of Professional Services shares how Axonify helped reduce onboarding and certification time from 6 months to 6 weeks!

John Hancock Customer Story

Mitigating risk by giving employees a wealth of knowledge on an evolving product portfolio.

John Hancock

Mitigating risk by giving employees a wealth of knowledge on an evolving product portfolio.

Bloomingdale’s proves training saved $3 million in 1 year

Bloomingdale’s uses microlearning, big data, and machine learning to prove training saved $3 million in 1 year.

Ryan Porter from At Home

Customer Service Representative, Ryan Porter, talks about how he uses Axonify and how it helps him feel confident in his role.

Customer Love

Watch this unscripted video to hear what customers really think about Axonify.

Gary Orona from Northgate González Markets

Learn why Gary Orona is using Axonify instead of an LMS.

Fred Argo from Ethicon

Ethicon leverages the Axonify platform to help its clinical sales reps build and retain the knowledge they need to speak intelligently to medical professionals.

Festival Foods Customer Story

Feeding associates daily bites of modern training to improve customer service and scale a high-growth strategy.

Merck

Remedying safety incidents by driving a proactive culture of awareness.

Sarah Wong from Precision Resource

Finding a way to keep your frontline employees on the floor while training them at the same time can cut costs for your business. Hear how this global manufacturer realized $112-150k ROI in training.

Demond Winfree from At Home

As a store manager, Demond talks about the success he’s seen with Axonify.

Rogers

Going above and beyond the call for customer service with a modern approach to learning.

Merck Case Study

Merck, a global healthcare company, reduces incidents by building a culture of safety awareness.

Briscoe Group Customer Story

Selling in a results-driven training approach in less than 6 months.

Roberto Chaves from Northgate González Market

Read how Roberto Chaves has transformed the way he delivers training with Axonify.

Eyemart Express

Framing the employee experience through personalized microlearning and a commitment to increasing employee knowledge to create a culture of service.

BT Customer Story

Answering the call for employee learning transformation helps solve customer issues faster and with fewer complaints.

Patric Meyer from Festival Foods

Patric Meyer, Learning & Engagement Developer from Festival Foods shares exactly why his organization decided on Axonify for delivering consistent training across its workforce.

At Home Video Case Study

Valerie Davisson, Chief People Officer, and her team share how At Home boosted sales and scaled employee training across 100 stores

Walmart Customer Story

Bringing a world-class safety culture through hyper-charged employee knowledge and retention.

Allison Lorelli from Lixil

Allison Lorelli, Central Regional Training Manager talks about how Axonify helps Lixil make more money.

Mutual of Omaha

Ensuring advisors and customers are always on the same page when it comes to protection and achieving their financial goals.

Chad McIntosh from Bloomingdale's

Chad McIntosh, Vice President of Asset Protection and Risk Management shares how Axonify has helped make Bloomingdale’s a safer work environment and saved the company $2.2 million dollars in one year.

M&M Food Market

Sharing consistent communications so associates are always prepared and ready to share great meal ideas.

Richard Hudspith from BT

Transition Center Manager at BT Consumer (British Telecom), Richard Hudspith, explains how Axonify helps him achieve success.

Briscoe Group

Selling in a results-driven training approach in less than 6 months.

John Hancock Case Study

Financial services leader, John Hancock Investments, mitigates risk by building employee expertise around its operational complexity and ever-evolving product portfolio.

Aristocrat Leisure

Betting on microlearning to push the boundaries of innovation, creativity and service.

Sharon Scott from Waste Management

Sharon Scott, National Corporate Services & HR Manager from Waste Management talks about the benefits of Axonify vs a traditional LMS.

Southeastern Grocers Customer Story

Cashing in on modern learning achieves business goals.

Northgate González Market

A fresh approach to employee training produces savings of $500,000+ in just 12 months.

Jamie Brackpool from Precision Resource

Jamie Brackpool, Content Developer at Precision Resource explains the consequences of not training employees or equipping them with the right knowledge in the manufacturing industry.

Mutual of Omaha Case Study

Read how Mutual of Omaha defied industry norms, with 100% enrollment in voluntary group benefits, by investing in its associates.

PointClickCare Customer Story

Making efficiency click by reducing certification time from 6 months to 6 weeks, while generating $40,000 additional revenue per hire.

Northgate González Market Customer Story

A fresh approach to employee training produces savings of $500,000+ in just 12 months.

Charles Rizzo from John Hancock

Learn how Charles Rizzo, Senior VP and CFO of Group of Funds is using Axonify to mitigate risk at John Hancock.

Festival Foods

Feeding associates daily bites of modern training to improve customer service and scale with a high-growth strategy.

Chris Delledonne from The Source

Chris Delledonne, Director of HR from The Source explains how Axonify helps his company better deliver on its KPI’s and customer service.

Precision Resource

Making training a daily habit across the entire organization while supporting production uptime targets.

Bloomingdale's Customer Story

Daily training of 10,000+ associates blooms into $2.2 million in savings each year.

Chalhoub Group

Empowering team members to constantly build their knowledge through mobile learning.

Content Exchange Customer Reactions

Hear what our customers have to say about the Axonify Content Marketplace.

Ricky Hinde from Cell C

Ricky Hinde, Senior Manager of Training at Cell C talks about how he can now pinpoint exactly what areas of the business need improving to effect change.

MCAP Case Study

Discover how Axonify is helping MCAP create knowledgeable and confident call center reps whose exceptional service keeps clients coming back.

Maria Ornelas from Northgate González Market

Supervisor at Northgate Markets shares the measurable improvements and other changes she’s seen over the last four years.

Aristocrat Video Case Study

VP of Technology Services, and the Aristocrat team, talk about how Axonify is helping in-field technicians get the job done twice as fast.

Gusto 54 Restaurant Group

Serving up small bites of employee knowledge to deliver the best customer service.

Briscoe Group Case Study

Find out how retail giant, Briscoe Group, transitioned 2,000 employees and almost 90 locations to a new platform while rebuilding training content and strategy—all in less than 6 months.

Energy Australia

Empowering their employees to deliver the best customer service.

Renee Walker from At Home

Learn how Renee Walker, Store Manager for At Home, uses Axonify to support her and her team.

At Home Customer Story

Supporting rapid growth with employee training tastefully designed for scalability.

Evan Parkes from Southeastern Grocers

Evan Parkes, Senior Director of Training & Development at Southeastern Grocers shares how employees average about a 15% knowledge lift and the importance of continuous learning.

CellC

Ringing in more revenue through personalized employee training.

Precision Resource Case Study

Global manufacturer, Precision Resource, improves operational excellence and realizes $150,000 of training value, while decreasing the number of press operator errors and scrap—find out how.

Glentel brands—WIRELESSWAVE, Tbooth wireless, WIRELESS etc.

Dialing up customer experience in the wireless space.

Greg D’Angelo from John Hancock

Greg D’Angelo, Vice-President and the CAO of fund administration at John Hancock shares how his team is achieving success with Axonify.

Northgate González Market Video Case Study

Hear firsthand from Director of Training, Gary Orona, and his team about how they transformed employee training with the help of Axonify – and saved half a million dollars in just 12 months.

Bloomingdale's Case Study

Learn how Bloomingdale’s reduces safety claims and saves millions.

Andrew Calomino from Bell

Andrew Calomino, Manager of Learning & Content at Bell explains the difference between an LMS and Axonify, and why Bell prefers a more modernized way of sales training.

MCAP

Investing in employee knowledge and confidence pays off by significantly reducing escalations.

Deutsch Family Wines & Spirits

Upskilling sales reps’ effectiveness through friendly competition.

Axonify in a word

We asked our customers to characterize Axonify in one word. Here’s what they had to say.

Eden Housing

Building a strong foundation of safety practices and company culture.

Citizens Bank

Creating better customer experiences by depositing more personalization into employee training.

Dominic Viadero from John Hancock

Dominic Viadero, Manager in fund administration at John Hancock Investments, talks about his role, the challenges he faces, and how Axonify helps.

BT Case Study

Find out how BT improved customer satisfaction while significantly reducing onboarding time, repeat customer calls & call-handling time.

PointClickCare

Making efficiency click by reducing certification time from 6 months to 6 weeks, while generating $40,000 additional revenue per hire.

PointClickCare Case Study

PointClickCare reduces certification time from 6 months to 6 weeks.

Topper’s Pizza

Speeding up the pie production line by feeding employees targeted slices of knowledge.

Nontokozo Mahlangu from FirstRand Bank

Nontokozo Mahlangu, Talent, Technology & Analytics Manager at FirstRand Bank talks about how Axonify proves you can drive KPI’s and ROI by integrating learning into business objectives.

Ruby Receptionists

Using modern learning to drive customer service that really shines.

Northgate González Market Case Study

Specialty supermarket chain, Northgate González Market, saves half a million dollars with an innovative approach to employee training.

Home Hardware

Becoming Canada’s most trusted home improvement retail brand through educated and empowered employees.

At Home Case Study

Powerhouse home décor retailer, At Home, boosts sales by investing in associate training.

Microf

Creating a climate of elevated customer service by keeping product knowledge high and errors low.

John Hancock Video Case Study

Hear first-hand from CFO, Charles Rizzo and the John Hancock Investments team on how the company mitigates risk.

Sarah Wong from Precision Resource

Sarah Wong, HR Generalist at Precision Resource talks about the benefits of Axonify in measuring and building employee knowledge growth.

JD Group brands—Incredible Connection, HiFiCorp, Rochester, Bradlows, Russel's, and Sleepmaster

Empowering employees to deliver electrifying customer experiences with tailored training content.

Andrew Calomino from Bell

Andrew Calomino, Manager of Learning & Content at Bell talks about how he’s already seen 7M+ learning interactions, knowledge lift as high as 15%, and monthly participation as high as 95%.

Kaplan

Making learning fun in just a few minutes a day.

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