Join us at the DTH Summit 2025

to elevate the guest experience

March 3-4, 2025 | Omni Orlando Resort at Championsgate
Orlando, FL

A memorable guest experience starts long before check-in. Meet Axonify at the Digital Transformation in Hotels and Hospitality Summit 2025 to see how we can help you build a knowledgeable hospitality team that performs better, makes a business impact and exceeds guest expectations—every visit.

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WORKSHOP SPEAKING SESSION

Where tech meets the human touch: How to enable hospitality staff to make a business impact

March 3, 2025 | 2:55-3:25pm ET | Digital Transformation Stage

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The people who offer the guest experience at your locations need to be empowered and enabled to facilitate a great experience. But doing that across hundreds of brands and thousands of hospitality staff members requires the right balance of technology that provides relevant training, communications and operational diligence and a people-first approach that can make a big company feel small.

In this session, leaders from Eurest (a division of Compass Group), Michael Fiato, SVP of Guest Experience, and Alison Lambert, Director of Engagement & Insights, will share:

  • How a solution that creates personalized learning experiences changed the company
  • Using a data-led approach for valuable insights into retention indicators, knowledge levels and job confidence
  • Leveraging tech to drive loyalty and make employees feel empowered

Speakers

Alison Lambert Headshot
Micahel Fiato Headshot
Jd Headshot

Stop by Axonify’s booth in the networking lounge

You’re looking to deliver next-level guest experience, prioritize operational consistency and reinforce safety and compliance regulations—and we can support you every step of the way. Learn more about the #1 learning, communications and task management platform for frontline hospitality success by connecting with our onsite team!

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Leading hospitality brands trust Axonify

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“We’re excited to move away from the check-the-box mentality and provide our employees with a new learning experience that’s flexible and available in the flow of work while allowing us to reach every single associate in their preferred language.”
-Jessica Lee – Global Officer, Talent Acquisition & Associate Development, Marriott International