“Our associates love Axonify. They enjoy completing learning every single day. They enjoy and appreciate receiving personalized daily communication. We’re always searching for solutions to simplify and streamline the experience for our associates and this has been a really great partnership.”
Senchal Murphy, Senior Director, Human Resources and Talent Development, Kroger
How Kroger stays stocked for frontline grocery success
Together with Axonify, Kroger is fulfilling its mission of delivering fresh, friendly, knowledgeable customer service—at every checkout
375K
Associates
83%
Participation rate
2x
Associates log in 2x/week
Reimagining grocery training with AI-powered learning and communications
Like most grocery associates, the frontline teams at Kroger have little downtime during their busy shifts between stocking shelves, working the deli counter, bakery or cash to access traditional training that requires significant time off the floor.
Without right-fit learning and performance tools that fit their daily reality, associates don’t get the support and skills needed to live out the company mission of delivering fresh, friendly, knowledgeable and caring customer service.
Kroger partnered with Axonify to change this. By introducing an AI-powered platform that delivers personalized, gamified learning content in bite-sized bursts accessible on any device, at any store location, Kroger transformed its approach to learning and communications.
The result? Significant improvements in frontline associate performance, an 83% participation rate and associates who happily log in an average of two times a week to do their training, read a message or complete their tasks.
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