City Furniture Partners with Axonify to Empower Sales Associates with Critical Product KnowledgePosted on: July 24, 2018
Investment in Modern Learning Experience and Innovative Technology Tools Cuts Employee Training Time in Half for Furniture Retailer’s Employees
WATERLOO, ON – (July 24, 2018) – Axonify, the most trusted corporate microlearning platform, today announced that City Furniture is using the Axonify Microlearning Platform to offer innovative employee training to store associates in the sales department across its 28 store locations. Investing in a modern learning experience, City Furniture is providing this as a service to their vendor partners so that their brands are properly represented across showroom floors.
As friendly and efficient customer service is a key tenet for City Furniture, Axonify will help the retailer deliver a more knowledgeable and higher performing workforce as well as centralize training for dispersed and remote employees. Information easily accessible to employees includes product and delivery details from City Furniture’s furniture manufacturer partners.
“It used to take weeks to train new sales associates, but now with Axonify that time is cut in half and we can offer our customers an efficient and highly knowledgeable team,” said Garry Ikola, CSO of City Furniture. “With Axonify, this is a significant investment in our employees. Sales associates now have detailed product information and company policies available on-demand, which is an enormous benefit to our customers and furniture manufacturer partners.”
Previously using a traditional learning management system (LMS), City Furniture will leverage Axonify which provides a gamified, easy-to-use, integrated community and resource library available to employees anytime, anywhere via the Axonify app on smartphones, tablets or a web browser.
Axonify, used by other leading retailers including At Home and Bloomingdale’s, will allow City Furniture to measure and prove that training knowledge is being applied on the job, helping the retailer align employee learning with business objectives.
“City Furniture is at the forefront of innovation in their industry and their investment in their employees will help the organization continue to grow,” said Carol Leaman, CEO of Axonify. “The ability to deliver information to both new and veteran sales associates, quickly on the showroom floor is a critical differentiator for organizations and will allow City Furniture to offer their customers the most up-to-date, detailed product information and properly represent our brand vendors products.”
As one of the largest home retailers in Florida, City Furniture is a privately-owned full-line furniture retailer that sells home furnishings, mattresses and home accents.
For more information, visit Axonify.com.
Axonify is the only learning platform trusted by global business leaders to drive performance. With a proven approach that’s based in brain science, and uses adaptive microlearning and gamification to make employee learning effective and engaging, our platform ingrains knowledge deep enough to change employee behavior at work. With more than 130 customers in 95 countries around the world, including Walmart, Bloomingdale’s and John Hancock, Axonify makes learning personal to the individual, and impactful for the business. Founded in 2011, Axonify is headquartered in Waterloo, ON Canada. For more information, please visit www.axonify.com
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