What High-Performing Retail Operators Do Differently
Retail operations has never been more complex.
Watch now!
Tighter labor models, rising customer expectations, constant rollout pressure. Yet some businesses consistently outperform. They don’t face fewer challenges. They execute differently.
Watch this conversation with:
Liza
Amlani
Retail strategist, former executive at Ralph Lauren, Club Monaco and Holt Renfrew. Author of The Material Life & The Whole Sale.
Sharonda Weatherspoon
SVP, North America Retail Stores, Operations & Retail Development, Micheal Kors–and a 25+ year retail leader in fashion operations, talent and transformation.
Melissa
Burghardt
CEO at Axonify and former VP, Ops Innovation at Sweetgreen where she helped scale the company through its IPO.
Together, they explore what separates high-performing operators from the rest and how leaders translate strategy into consistent execution across every store, shift and region.
In this session:
- What disciplined execution looks like under pressure
From peak traffic to major launches, what strong operators reinforce differently to maintain clarity and follow-through. - Which metrics actually change frontline behavior
How to connect daily actions to measurable business results. - How to make new initiatives stick at the store level
Turning rollout plans into consistent execution across every location.
Because in today’s retail environment, consistent execution protects revenue, strengthens loyalty and builds brand performance.
