Andrew Busby
Andrew Busby is one of the retail industry’s most trusted voices on transformation, customer experience and frontline innovation. With over 25 years in retail leadership—including roles at Kingfisher and Superdrug—he understands the pressures facing modern retail teams. As Founder of Redline Retail and Senior Industry Advisor at BOXTEC, Andrew helps organizations understand what big retail trends mean for those on the ground—offering Operations, HR and L&D leaders fresh perspectives on how to better equip, communicate with and support their frontline teams.