2026 Axonify Awards

Where frontline excellence gets its moment

Honoring the organizations and individuals who proved—with real numbers and real outcomes—that enabling your frontline changes everything.

10 Award categories
30+ Nominated organizations
20+ Countries represented

Every year, Axonify customers do something remarkable: they take a platform built for frontline learning and enablement and turn it into a real business engine. The 2026 awards recognize the best of the best—teams who drove measurable ROI, transformed operations and proved that when frontline people have the right knowledge at the right moment, the whole organization wins.

2026 Axonify Awards — Celebrating Frontline Excellence

The people behind the results

These are the champions, advocates and change-makers whose personal commitment transformed their organizations from the inside out.

Winner — Visionary Frontline Leader
Emma Reichardt
Lunds & Byerlys

Emma evolved from a reserved team member into the organization’s most vocal Axonify champion—driving measurable category-level engagement and helping business leaders see the platform as a true performance partner, not just a training tool. Her SME-driven feedback shaped how the entire business uses Axonify to advance specific goals.

Winner — Frontline Game Changer
Muhammad Behroze
goeasy

Muhammad didn’t just use Axonify—he rebuilt how goeasy operates. He retired a separate platform, digitized operations, redesigned manager workflows and launched Axonify Max. His results speak louder than any job title.

$1M+
annual training cost reduction through new-hire curriculum
$130K
annual printing savings from digitized operational workflows
30 days
new-hire time to productivity

Eight categories. Real outcomes.

Axonify Award
Organization Award

Best Use of AI for Frontlines

For organizations that moved AI from buzzword to operational advantage, making knowledge instantly accessible, reducing search time and empowering frontline teams with answers exactly when they need them.

2026 Winner
Archrock

Archrock’s field service technicians used to spend hours hunting through 400-page OEM manuals—or skip the search entirely, leading to repeat service calls and costly downtime. With Axonify Max, they now get the exact spec, procedure or troubleshooting step in seconds, directly on their phone at the job site.

94%
reduction in knowledge transfer time
$70K
Training previously costing up to $70,000 per topic now delivered at a fraction of the cost
Axonify Award
Organization Award

Outstanding Manager Support

For organizations that made managers’ lives measurably easier and their teams measurably better—through smarter tools, clearer data and more effective coaching.

2026 Winner
EnergyAustralia

EnergyAustralia tackled a root cause: managers didn’t have the data to coach proactively. By building work instructions around LeaderZone’s Needs Coaching feature and training leaders to use it, they shifted the entire organization from reactive fixes to precision-led coaching conversations.

74%
annual LeaderZone participation
+2%
reinforcement question accuracy increase
Reactive → Proactive
Coaching transformed from incident-driven to data-driven
Axonify Award
Organization Award

Best Transformation Story

Celebrating organizations that made a bold leap from traditional approaches to a technology-first model for frontline performance—and proved the impact at scale.

2026 Winner
AT&T

AT&T replaced siloed training for 30,000+ retail experts with a single, daily learning ecosystem embedded in the flow of work. By linking certification to financial incentives, embedding broadcasts into frontline routines and building a culture of continuous development, AT&T transformed how its frontline learns, connects and grows.

Read the full success story

100%
retail frontline adoption
89.8%
national communications viewership
+33%
YoY communications views (240K in 2025)
8.5 min
avg. session time — 3× benchmark
Axonify Award
Organization Award

Best Frontline Engagement Strategy

For teams who didn’t just get engagement numbers up—they built a culture where the frontline is involved, invested and actively shaping the experience.

2026 Winner
Major Canadian Telecom Company

In just one year, a major Canadian telecom company’s BDPA team built an engagement engine using broadcasts, polls, channels and Discover. From book clubs to photo submission contests, they created a two-way community that goes far beyond compliance—keeping their frontline genuinely connected and motivated.

1-Year Anniversary
Built a full engagement ecosystem from the ground up in 12 months
Multi-channel
Broadcasts, contests, polls, video, book clubs — all within Axonify
Axonify Award
Organization Award

Business Impact Award

The award that cuts straight to what matters: clear, measurable business outcomes—from sales lifts to compliance gains to cost reductions—driven directly by frontline enablement.

2026 Winner
Dorchester Collection

Dorchester Collection’s Global Contact Centre ran on a 2-month onboarding cycle with high turnover and unsustainable training costs. LEX (their Axonify tenant) changed that fundamentally—cutting time-to-productivity, improving probation success rates and delivering a tangible bottom-line impact within 12 months of go-live.

Savings
significant annual savings on recruitment and training costs
−1 day
time to first day on the phone (per cohort)
More stable team
A more stable team, with individuals progressing into senior roles and a stronger sense of unity across the contact centre
Axonify Award
Organization Award

Best Frontline Readiness Strategy

Recognizing organizations that built a true culture of readiness, ensuring frontline teams are consistently prepared to perform, adapt and deliver.

2026 Winner
Major Canadian Telecom Company

A major Canadian telecom company built a Learning Mastery Framework around five pillars—knowledge, customer connection, certification, reinforcement and daily coaching—and turned weekly heatmapping into a discipline that drove double-digit improvements across every metric. When your frontline spans thousands of people, that kind of infrastructure is the difference between strategy and results.

+18%
Course completion (60% → 71%)
+53%
Level 3 knowledge graduation
80%+
Completion on most topics across all channels
−50%
Completion time for 6,000+ learners
Axonify Award
Organization Award

Best implementation

For the organization that launched Axonify with style, strategy and metrics that proved their team was all-in from day one.

2026 Winner
Staples Canada

Staples Canada launched Axonify to nearly 7,000 retail associates with a clear mandate: simplify, execute and build a genuine sales culture. Within three weeks they hit 90%+ registration. They’ve since launched over 1,000 tasks and turned Axonify into the single source of truth for all store operations, cutting store communication emails by 90% in the process.

90%+
participation rate sustained across ~7,000 associates
3 weeks
to reach 90%+ registration
1,000+
tasks launched since day one
−90%
store communication emails
Axonify Award
Organization Award

Operational Excellence Award

Honoring organizations that used Axonify to drive operational consistency and performance across every location, shift and business unit—turning frontline potential into measurable daily output.

2026 Winner
goeasy

goeasy centralized every major operational process inside Axonify—daily tasks, inspections, audits, coaching logs and end-of-day checklists. What was once a patchwork of spreadsheets, whiteboards and 300+ audit variations became a single, trackable standard. The downstream effects on accuracy, accountability and cost savings are among the most compelling numbers in this year’s awards.

Read the full success story

−60%
discrepancy dollars across branches
$148K
annual savings from reduced printing
11,000+
hours saved per year across the network
300 → 4
audit template versions consolidated

Ready to write your own award story?

Every winner started with a challenge, a team and a platform. The 2026 Axonify Award winners prove what’s possible when frontline enablement is taken seriously. Your story could be next.

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