Reports & Guides

Guides, reports, tools and other resources to help frontlines learn, connect and get things done.

All Resources

Compass Eurest
Event speaking session

How Compass Eurest enables hospitality staff to make positive business impacts.

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Polling Frontline
Poll

Polling the frontline – Dealing with difficult customers

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8 real-world tips to elevate your frontline communications
Playbook

Frontline communication that works: Real-world tips from top brands

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Toxic Leadership Checklist Cover
Checklist

5 steps to leading without toxicity

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3 strategies to transform your frontline hospitality teams and unlock superior service.
Playbook

3 strategies to transform your frontline hospitality teams and unlock superior service

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Nrf2025 Martin + Carol
Event speaking session

Tackling customer incivility: 3 approaches to support and empower your frontline associates

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Retail Experience: How Axonify can help
Event speaking session

How Axonify meets retailers where they are to impact business, employee and customer experiences

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Nrf2025 Knix Session Thumbnail
Event speaking session

How retail innovator Knix is conquering the in-store experience

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DEMO: The real impact of frontline training: 4 ways to boost loyalty and reduce operational costs.
Event speaking session

The impact of frontline training: 4 ways to boost loyalty and reduce costs

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Everything You Need To Know About Frontline Enablement
Guide

Everything you need to know about frontline enablement(Opens in a new tab)

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Hospitality Playbook
Playbook

Hospitality in 2025: Serving up solutions for 4 key pain points

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Market Leader Report cover page
Report, Webinar

From Rising Costs to Effective Training: Restaurant Labor Insights Report

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