The AI digital assistant for the deskless workforce

Max gives every frontline worker access to the right information so they can improve customer service, avoid costly mistakes and perform with confidence anytime, anywhere.

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Boost frontline confidence and capability

Empower your frontline with accurate, on-demand information—so they make good decisions, act with confidence and positively impact your bottom line.

The Axonify Method  AI at Axonify

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The right information, right away

When employees can’t find the answer in the moment, it slows down the operation and frustrates customers. Max fixes this problem by putting accurate information at their fingertips—so the frontline can act quickly, avoid mistakes and keep business moving.

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From quick answers to career growth

Max does more than answer questions. It connects frontline employees to the training that builds critical skills and enables career growth—without the need to dig through content libraries. When employees show interest in learning new things or exploring future opportunities, Max points them in the right direction. The result: faster execution, consistent performance across every location and a frontline that’s always ready to deliver.

On-the-job performance support

Frontline workers already use Axonify every shift. With Max, they get instant guidance on the same devices and in the same app they use for training and communication, making the experience simple and seamless.

Axonify AI learning path
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Translation in 60+ languages

Language is no longer a barrier to performance. Max automatically translates responses into more than 60 languages, delivering the right information in each employee’s preferred language so everyone can perform with confidence.

Animation of how frontline workers can ask questions and get answers from Max

How Max works

Max provides answers based on your company’s information and documentation. When new knowledge is published in Axonify, Max can access and surface it—fast.

Conversational AI: Max uses a custom large language model (LLM) trained on your company’s information to understand questions and deliver clear, concise responses.

Unlocks hidden training value: Max draws from every part of your Axonify platform—including training content, SOPs, communications, and SCORM files—to turn existing materials into searchable, reusable knowledge.

Multilingual by design: Max can translate and localize responses instantly, improving accessibility for global teams.

Secure by default: Max never uses customer data to train its AI model. Your information remains private, protected, and under your control.

4.4 B All-time questions answered
60+ Languages
160+ Countries

Find out how frontline AI can improve your bottom line