Fresh frontline empowerment

How Taziki’s Mediterranean Café empowers frontline employees with innovative L&D strategies

Hear how Taziki’s Mediterranean Café leverages Axonify’s powerful learning technology to drive guest satisfaction and cultivate hospitality superstars who deliver consistent experiences that improve service quality—and their bottom line.

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 In this session from the 2025 Digital Transformation in Fast Casual & QSR Summit, you will learn how Taziki’s:

  • Shifted to a “Fresh Casual” model by balancing efficiency with genuine connection to enhance guest interactions in an increasingly digital world
  • Implemented a hospitality-focused training program and deployed their “four hospitality skills” framework
  • Utilized Axonify for employee L&D, transforming a learning platform into a powerful tool for manager-led coaching, behavior evaluation and skill enhancement
  • And more!

Speakers:

Amy Parman & Josh Felix