Posts by Max Lerner

Max Lerner

Max Lerner is an instructional designer and avid frontline enablement enthusiast, with years of experience helping organizations support their teams to drive business outcomes.

Frontline Executives Identifying A Star Performer

How to learn from the star performers (no matter how big your frontline is!)

Top Performer Working In A Grocery Store

Leadership, Measurement

6 ways to identify top performers (without visiting every location)

Employee Reviewing Internal Communication Tools

A brief guide to internal communication tools

5 Reasons The Traditional Communication Cascade Is Costing Your Frontline Organization

Why the traditional communication cascade is costing you

Encourage idea sharing in the workplace

Communication, Feedback

4 reasons to encourage idea sharing in the workplace

Warehouse Employee Smiling At Phone

8 components of effective employee communication strategies

knowledge transfer plan

How to improve soft skills in sales professionals

Retail Communication Problems And How To Solve Them

5 common retail communication problems and how to solve them

How To Improve Communication Skills Training For Employees

How to improve communication skills training for your employees

Woman holding mobile phone

4 frontline employee communication trends to watch

Succeed in the face of disruption

Communication, Modern Training

How the right training and communications keeps retail moving

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