Three steps to take before equipping frontline retail workers with body cameras

Retailers are increasingly implementing body cameras to combat in-store theft and violence, a rising concern as 70% of frontline retail managers report more theft, and 85% see theft and customer violence as major issues. To ensure effective and safe use, retailers must provide ongoing, comprehensive training, create open communication channels, and develop clear guidelines for workers using this technology. This proactive approach helps build workers’ confidence and skills, ensuring body cameras and other new technologies enhance safety and transparency.

Read the full article at Chain Store Age.