Axonify Operations: New task management features to inspire consistency and visibility

Operations leaders know that when frontline tasks fall through the cracks, the ripple effects can be costly—missed deadlines, compliance risks and inconsistent execution can disrupt your entire operation. That’s why Axonify’s latest improvisation of Operations is a game-changer.

The new Axonify Operations is designed to bring order, clarity and visibility to the task lifecycle. From automating task creation to real-time monitoring and actionable insights, this upgraded solution helps you build a stronger foundation for operational excellence. It’s more than a to-do list—it’s your frontline’s new partner in consistency, visibility and accountability.

Ready to see the latest version of Axonify Operations in action? Connect with us today!

Here’s how Axonify Operations redefines the way your organization manages frontline work:

Create frontline tasks that promote consistent execution

Time is precious for operations leaders, and creating clear, actionable tasks shouldn’t slow you down. Axonify Operations streamlines task creation with intuitive workflows that save time while setting your frontline up for success. By simplifying how you build and assign tasks, Axonify Operations ensures that expectations are clear and operational execution remains consistent.

Time-saving task creation

Simplify task creation with tools that save time and ensure every task is delivered exactly when and where it’s needed.

Scheduled one-off tasks: Quickly set up tailored ad hoc tasks, like preparing a seasonal display, with scheduling options that ensure tasks are visible only when they’re relevant. Axonify Operations automates task delivery based on the assignee’s time zone, so there’s no guesswork or manual follow-up.

Recurring tasks: From daily opening routines to periodic machine maintenance, recurring tasks make it easy to stay on top of essential responsibilities. Create them once, set the frequency and let Axonify handle dynamic updates to your team rosters as roles change.

Duplicate tasks: Speed up task creation by duplicating similar tasks with just a click. This feature eliminates repetitive setup work, freeing you to focus on high-priority operations.

Clear task requirements

Provide your frontline with the clarity and resources they need to complete tasks accurately and efficiently.

Detailed task descriptions: Add images and links to websites, PDFs and Axonify Discover articles directly within a task. These resources provide your team with the context they need to get it right the first time.

Task steps: Break large tasks into manageable steps with checklists. This feature helps your team stay focused and ensures you have better visibility into task progress, so nothing falls through the cracks.

Drive visibility and consistency when assigning tasks

Clear ownership and visibility are critical for task completion. With Axonify Operations, assigning tasks is straightforward, ensuring every frontline member knows their responsibilities while empowering managers to maintain consistency and step in when support is needed.

Assign tasks with confidence: Whether you’re assigning tasks to managers, teams or individual frontline associates, Axonify Operations ensures tasks are delivered with clarity. If challenges arise, the platform provides a clear path for offering support, so nothing stalls progress.

Reassign tasks seamlessly: Managers know their teams best. With Axonify’s reassignment feature, managers can delegate tasks to the right person based on training, availability or capacity, ensuring every job is handled efficiently.

Keep tasks front and center: The homepage widget puts tasks directly in view as soon as your frontline logs in, making expectations clear and accessible from the start of their shift.

Monitor task completion with insightful context

Seeing tasks through to completion is more than checking a box—it’s about understanding the nuances of execution. Axonify Operations adds rich context to task management, ensuring you’re always in the know about what’s working and what’s not.

Frontline commenting: Frontline associates can add open-text comments to their tasks, providing real-time insights into successes or obstacles. For instance, a team member cleaning a display case could note they ran out of cleaning solution, offering valuable context for managers to address issues quickly.

Feedback commenting: Managers can give timely feedback or coaching directly within the task. This ensures consistent execution while fostering continuous improvement.

Photo verification: Associates can upload photos to verify task completion or highlight challenges. Both managers and frontline workers can comment on photos, adding another layer of clarity and feedback.

Assess task status for consistency and improvement

Visibility into task progress is crucial for maintaining operational efficiency. Axonify Operations equips managers with real-time insights that help them stay on top of task performance and identify opportunities to improve.

Photo gallery: Review all photo submissions in one place to quickly assess task accuracy and provide feedback directly from the gallery, streamlining the process of driving consistency.

Manager roll-up view: Managers get an at-a-glance summary of task status, including those nearing deadlines or overdue, making it easy to inspire action and ensure timely completion.

Make data-driven decisions with enhanced reporting visibility

Confident decision-making starts with reliable data. Axonify Operations’ enhanced reporting capabilities turn raw data into actionable insights, helping you optimize your operations with ease.

Reports and dashboards: Intuitive visualizations and filterable dashboards allow you to track task trends and completion rates without needing to be a data expert. Drill down to specific metrics like task timeliness, recurring task performance and user activity to uncover opportunities for improvement.

With Axonify’s reporting tools, you’ll be able to answer critical questions such as:

• Are tasks being completed on time?
• Which teams or users are excelling, and which need support?
• How are recurring tasks trending over time?

Even more capabilities coming soon

Axonify Operations continues to evolve, with exciting new features coming soon in the new year to further enhance how you manage and support frontline operations:

• Manager-created tasks: Empower your managers with the ability to create tasks for their teams, leveraging their on-the-ground knowledge to assign the right person for the job quickly and efficiently.
• Notifications: Keep your frontline workforce informed and aligned with push notifications. From daily task summaries to urgent updates, notifications ensure your teams stay on top of their responsibilities.
• Initiatives: Gain a holistic view of how individual tasks support your organization’s broader goals. By grouping tasks and communications under specific initiatives, you’ll be able to connect the dots between daily operations and strategic outcomes.

Axonify Operations: Built for the frontline’s flow of work

Axonify Operations integrates seamlessly into your frontline’s daily routine, supported by Axonify’s proven track record: an 83% engagement rate, 2-3 weekly logins per user and a 97% CSAT score. Alongside Axonify Learning and Communications, Operations reduces tech stack complexity and standardizes essential workflows—all within a single interface.
With its intuitive design and high engagement, Axonify Operations is the next step in transforming how frontline teams work, ensuring consistency, visibility and efficiency across your organization.

Connect with us to discover how Axonify Operations fits within the Axonify ecosystem and enriches your frontline’s ability to connect, engage and perform while offering indisputable data-driven insights that can further operational excellence at your organization.