Taking the Pulse of America’s Grocery Workers

A survey conducted by EnsembleIQ Research Solutions and sponsored by Axonify shows that nearly 60% of front-line grocery workers say they experienced a shift in their role or job tasks during the COVID-19 pandemic. And of the respondents who said their jobs or roles changed, more than 40% said they received no training for their new responsibilities.

Over half (59%) experienced a shift in their role or job tasks during COVID-19. Those taking on new tasks were slightly more likely to receive training vs. not. For those assuming a new role, the gap was even greater between being provided training and not (23 pts).

Among the workers who said they are not highly satisfied with their employer’s training offering, key improvements that could change their rating include extending the time devoted to training, offering more guidance and improving communication overall.

Read the full article from Progressive Grocer