All Posts in Category: Customer Stories

Customer Stories

Celebrating Royal Week with Princess Auto

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Customer Stories, Technology and Product

How 3 L&D teams are supercharging their learning strategies

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Customer Stories, Leadership

Lessons in successful (and sustainable) change management

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Customer Stories, Engagement, Leadership, Trends

Creating a culture of belonging in frontline organizations

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Customer Stories, Modern Training

How pharmaceutical brand Merck balances push and pull learning

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Customer Stories, On-the-job Performance

How Jumeirah Hotels & Resorts associates create moments of delight that build lifelong loyalty

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Customer Stories

Inside Cardinal Health’s award-winning blended approach to customer service training

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Customer Stories

Here’s who won big during the 2023 AxoniCom Awards

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Customer Stories, Engagement

5 hospitality brands taking customer service to the next level

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Customer Stories

How Members 1st builds confident associates by taking a deep dive into data

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Customer Stories

How grocery giant Kroger is beating the labor crunch—and what you can learn from them

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Customer Stories

How Dollar General is unlocking the benefits of BYOD on the frontlines

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Customer Stories

The behind-the-scenes story of MOL Group’s award-winning learning technology implementation

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Customer Stories, Onboarding

How Lowe’s starts associates off right with frontline-first onboarding

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Customer Stories

How Zappos created a best-in-class customer and employee experience

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