“We’ve been working with Axonify for over five years, and at this moment in time when AI is everywhere, it really helps us cut out the noise... they’ve been really thoughtful, hands-on partners to us.”

Jennifer Baker, Director of Talent and Leadership Development, Foot Locker

How top brands ready their frontline

All Posts in Category: Trends

The most important retail challenge today? Managing difficult customers

Difficult customers are on the rise. How organizations can help workers deal with them

Digital transformation in hospitality: 5 key takeaways for industry leaders

New task management features from Axonify

How to avoid information overload with your frontline staff

The future of retail: Key takeaways from NRF 2025

Frontline SOS: How to deal with difficult customers

How Axonify Task Management delivers frontline consistency and visibility

Solve frontline challenges with Axonify’s new Communications release

Want to attract and retain top retail talent? Prioritize DEI.

Just launched: The Deskless Report 2024

We talked to 450 frontline managers about seasonal hiring. Here’s what we learned

We asked 300 retail managers about return fraud. Here’s what we learned.

Creating a culture of belonging in frontline organizations

What retail workers want: Employee engagement secrets from a retail staffing expert

Dispatches from NRF 2024: 4 takeaways from Retail’s Big Show

8 must-read frontline 2024 trend predictions

We asked 500 frontline managers about the state of their operations. Here’s what we learned.

AxoniCom 2023 preview: 3 things to get excited about

The role of DEIB in driving memorable foodservice guest experiences