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JD Dillon and Maxine Grundy speak during Learning Technologies 2024

Measurement, Modern Training

Achieving agility through data: lessons in learning measurement from Sage

Violence in the workplace

Modern Training

Training tips: Violence in the workplace

Logistics Workers Practicing Supply Chain Agility

Modern Training, Operational Support

Supply chain agility: What it is and why you need it

Retail Task Management Guide

Modern Training

A guide to retail task management

Feature Image 70% Of Retail Managers Reported Return Fraud At Their Store In The Last Three Months

Modern Training, Trends

We asked 300 retail managers about return fraud. Here’s what we learned.

Customer Stories, Modern Training

How pharmaceutical brand Merck balances push and pull learning

Team Huddle

Modern Training

4 surefire tips for effective pre-shift team huddles

End Of Year Blog Resized

Modern Training

Counting down our top 10 blogs of 2023

Understanding Restaurant Burnout And Its Impact On Foodservice Employees

Modern Training

Understanding restaurant burnout and its impact on foodservice employees

Anti-theft scanner at the front entrance of a retail store

Modern Training, Operational Support

We asked 300 retail managers about theft. Here’s what we learned.

Hospitality workers in lobby

Modern Training, Operational Support

How the right training can drive operational consistency and standout experiences in hospitality

A male retail associate holds a shoe box while working during a new product launch.

Modern Training

What a successful shoe launch looks like—through the eyes of an associate

Preparing Restaurant Employees When You Raise Menu Prices

Communication, Modern Training, Trends

5 ways to prepare your restaurant employees when you raise menu prices

internal communication challenges

Modern Training

7 communication challenges in the workplace (and how to fix them)

A female associate stands in a grocery store, smiling.

Modern Training

The ROI of workplace safety in grocery

How To Improve Retail Store Performance: 7 Tried And True Tactics

Modern Training

How to improve retail store performance: 7 tried-and-true tactics

Retail Store Associate Development

Modern Training, Ongoing Development

Retail employee development isn’t working on the frontline—here’s how to fix it

3 challenges facing retail in 2023

Modern Training

3 retail training challenges impacting productivity in 2023

Dealing With Challenging Customers

Modern Training

4 eye-opening tips for dealing with customer incivility from a 20-year service industry vet

Cover of the book, The Modern Learning Ecosystem: A New L&D Mindset for the Ever-Changing Workplace, by JD Dillon

Modern Training

5 reasons why The Modern Learning Ecosystem is an L&D must-read

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