Modern Training

Why is problem solving at home so much easier (and more productive) than problem solving at work?

Posted on: June 10, 2016Updated on: December 18, 2019By: JD Dillon, Chief Learning Architect

In our home world, systems such as Google, Wikipedia, and YouTube have evolved to meet the needs of the individual. Information is quickly found, digested and applied. Sounds simple – and it is. Now, imagine a work world where access to relevant, time-of-need information is just as accessible – and yes, highly productive. Sounds like a long-overdue, logical approach to problem solving at work. Yes?

If one of the pipes under your kitchen sink starts to leak, what would you do? If you’re like me, you’d probably Google “fix broken pipe” and then use the resulting articles and YouTube videos to help you try to take care of it yourself. That’s a pretty common way to solve life problems nowadays, right?

What about at work? It may not be a plumbing issue, but what do you do when faced with a problem that you can’t solve on your own, what do you do? Why can’t you just Google it like you would to fix a broken pipe?

That’s because the inability to find valuable work information is a HUGE problem. Even though we live in a world where information is always readily accessible, organizations just haven’t done a good job leveraging the same behaviors you and I use everyday to find and share information as part of our daily lives. They haven’t found a way to bring familiar experiences like Google, YouTube, and Wikipedia into our workplaces.

Well, I’m not just here to point out the problem. I’m here to suggest a solution, and it’s called Axonify Discover.

Discover is built with the needs of the modern employee in mind and it creates a social environment for instant access to relevant, crowd-sourced information. It’s a place where teams can go to get their questions answered quickly by leveraging the shared wisdom of the entire organization – not just designated subject-matter experts or content owners. Discover puts the information your employees need to do their jobs at their fingertips, whether they’re using a POS, a desktop or a mobile device.

Learn more about Axonify Discover and get your Google reflexes going at work.

JD Dillon, Chief Learning Architect's Headshot

JD Dillon, Chief Learning Architect

JD Dillon became an expert on frontline training and enablement over two decades working in operations and talent development with dynamic organizations, including Disney, Kaplan and AMC. A respected author and speaker in the workplace learning community, JD also continues to apply his passion for helping frontline employees around the world do their best work every day in his role as Axonify's Chief Learning Architect.

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