Feeding associates daily bites of modern training to improve customer service and scale a high-growth strategy.
CUSTOMER
An employee- and family-owned grocery chain that prides itself on providing the highest quality of products and services.
CHALLENGE
Drive engagement with employees to improve safety and customer service best practices.
SOLUTION
Launched a modern training solution across 7,000+ employees that’s now ingrained in the company’s culture.
Watch the videoFestival Foods’ results are cause for celebration
Voluntary participation
Knowledge level
Streamlined onboarding
“I’ve been with Festival Foods for 10 years and have worked in many different operational roles, so I’ve seen it from all sides. The need for a consistent training approach was clear. Axonify was such a natural fit for us. We can feel Axonify’s culture and approach to learning, and it just fits so well with the way we do business and how we work with our associates. It’s been a fantastic win. I’ve seen all sorts of success stories within the company as a result. I really can’t say enough good things—I love the Axonify platform.”
Resources
Patric Meyer, Learning & Engagement Developer from Festival Foods, shares exactly why his organization decided on Axonify for delivering consistent training across its workforce.
Learn moreFestival Foods shares how improving communications across the entire workforce drove employee engagement and better customer service, resulting in higher OSAT scores for the first time in 2 years.
Learn moreReport
State of frontline training
This report provides invaluable insights to help organizations such as yours do right by your people and the communities you serve.
Learn moreCase Study
Northgate González Market
Learn how Northgate González Market, a premier southern California supermarket chain, saved more than half a million dollars with an innovative approach to employee training.
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