Infographic about the frontline labor shortage

7 Ways to Combat the Frontline Labor Shortage

The Great Resignation is hitting frontline organizations hard. As companies struggle to fill staffing gaps, they’re coming to one conclusion: higher wages and signing bonuses simply aren’t cutting it.

45% of frontline workers plan to leave their current jobs and the #1 reason they’re planning to resign is burnout

Your frontline wants to feel supported, engaged and appreciated. And they’re no longer willing to settle for less. Here are 7 ways to help employees succeed—and encourage them to stay longer.

  1. Get new hires on the job ASAP

    • Challenge: There’s no time for onboarding
      • You need to address staff shortages urgently. You need people on the job now, not sitting through long, boring training sessions.
    • Solution: Focus on just the basics
      • Then fill in the gaps with microlearning that takes less than 5 minutes and fits into the daily workflow.
  2. Keep the communication flowing

    • Challenge: Situations change quickly
      • People feel like they’re being set up to fail when they don’t have up-to-date information.
    • Solution: Go digital
      • Ditch the posting boards for fast, consistent messaging delivered straight to your employees’ devices.
  3. Put information at their fingertips

    • Challenge: New hires lack confidence
      • They don’t have the knowledge or experience to satisfy demanding customers.
    • Solution: Take your knowledge base mobile
      • Give them answers in one central place, including checklists for complex processes.
  4. Add flexibility with cross-training

    • Challenge: Build skills without disrupting operations
      • You don’t have enough people. Staffing issues reduce operational efficiency and overburden other workers.
    • Solution: Add flexibility through upskilling
      • Increase operational agility by training employees to handle multiple roles.
  5. Show your appreciation

    • Challenge: Burnout is on the rise
      • Staffing shortages saddle workers with more responsibility—and work just isn’t as fun.
    • Solution: Show the frontline more love
      • Recognize their hard work with thank you messages and tangible rewards.
  6. Ask employees how they feel

    • Challenge: Measurement is a challenge
      • You need to know why people are leaving. But engagement surveys are a time sink.
    • Solution: Do regular pulse checks
      • Send quick surveys to employees’ devices to find out how they feel and what they need.
  7. Make career growth part of the job

    • Challenge: Development strains resources
      • Upskilling is good for employees and the business, but you can’t spare the time to send people to training.
    • Solution: Show the frontline more love
      • Bring skill building into the workflow with mobile, on-demand training.

A happy frontline is a supported frontline

See how Axonify gets new hires on the job faster, keeps them engaged longer and helps your entire frontline perform better.

Learn more

We can’t wait to see what your organization can achieve.