CSA Exclusive: Kroger delivers targeted training – in small doses

Kroger is providing frontline associates with easily digested mobile training sessions during the course of their regular workday.

Chain Store Age recently spoke with Senchal Murphy, senior director of training and onboarding at The Kroger Co., about how the grocery giant leverages solutions from microlearning technology provider Axonify to support workforce initiatives that include hiring 10,000 new associates, as well as engaging and motivating nearly 500,000 grocery associates in the ongoing face of disruption caused by the COVID-19 pandemic.

“Kroger is a large company with frontline associates in stores, distribution centers, and across the supply chain,” said Murphy. “There are challenges in delivering training effectively, which were compounded during the COVID-19 pandemic.”

Read the full article from Chain Store Age

Let’s work together to drive frontline performance in all the right ways.