When the pandemic spread, many businesses sent their employees home to work, but frontline employees who worked in healthcare, maintenance, protective services, food processing and grocery didn’t have that luxury. Their jobs required that they show up in person. And they did, even knowing that because their jobs were public-facing or required close proximity to others, they faced a greater risk of exposure to the coronavirus.
Not only did frontline employees show up to work, but in many cases, they relearned how to do their jobs or took on new responsibilities as businesses altered their models to stay open.
Now, as we hopefully look forward to a recovery, we must make sure these employees who were so essential to business survival are not left behind.
Read the full article from Entrepreneur Magazine