FQ: How do I justify added investment in frontline training?

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Episode overview:

Welcome to Frontline Questions, a bi-weekly segment in which JD answers the most popular questions we receive from The 80 Percent listeners.

Today’s question is …

How do I justify added investment in frontline training?

Download The Ultimate Guide to Frontline Training for more tips on how you can provide right-fit support to your frontline teams.

Send your frontline question to so JD can answer it on a future episode.

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The 80 Percent is brought to you by Axonify. To learn how you can provide communication and training to your frontline workforce that actually works, visit

About the Host(s)

JD Dillon, Chief Learning Architect

JD Dillon became an expert on frontline training and enablement over two decades working in operations and talent development with dynamic organizations, including Disney, Kaplan and AMC. A respected author and speaker in the workplace learning community, JD also continues to apply his passion for helping frontline employees around the world do their best work every day in his role as Axonify's Chief Learning Architect.

Episode Transcript

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Let’s work together to drive frontline performance in all the right ways.