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How To Deal With Difficult Customers

Frontline SOS: How to deal with difficult customers

Person using tablet

How Axonify Task Management delivers frontline consistency and visibility

Axonify Grocery Worker Device

Solve frontline challenges with Axonify’s new Communications release

Retail shoe store employee and customer.

Want to attract and retain top retail talent? Prioritize DEI.

Deskless Report Cover

Just launched: The Deskless Report 2024

Rush Hour

Modern Training, Onboarding, Trends

We talked to 450 frontline managers about seasonal hiring. Here’s what we learned

Feature Image 70% Of Retail Managers Reported Return Fraud At Their Store In The Last Three Months

Modern Training, Trends

We asked 300 retail managers about return fraud. Here’s what we learned.

Russell Wigginton & Mark Person Elizabeth Thompson on creating a culture of belonging

Customer Stories, Engagement, Leadership, Trends

Creating a culture of belonging in frontline organizations

Retail Workers

What retail workers want: Employee engagement secrets from a retail staffing expert

Rue21 At Nrf24

Dispatches from NRF 2024: 4 takeaways from Retail’s Big Show

Jessica Lee, Senior Vice President of Global Talent Development at Marriott International, Cris Harper, Vice President of Talent Experience at Giant Eagle and Dani Johnson, Co-founder and Principal Analyst at RedThread Research, at AxoniCom 2023

8 must-read frontline 2024 trend predictions

Retail manager Using A Digital Tablet In Her Grocery Store for operations.

We asked 500 frontline managers about the state of their operations. Here’s what we learned.

In The KnowS02e20 1920x1080 AxoniCom 2023 Preview

AxoniCom 2023 preview: 3 things to get excited about

Group Of Young Intercultural Successful Cooks In Uniform Looking At Camera

Engagement, Trends

The role of DEIB in driving memorable foodservice guest experiences

Busy Shopping Season

Engagement, Onboarding, Trends

We talked to 300 frontline managers about seasonal hiring. Here’s what we learned.

Preparing Restaurant Employees When You Raise Menu Prices

Communication, Modern Training, Trends

5 ways to prepare your restaurant employees when you raise menu prices

Theft prevention strategies

Technology and Product, Trends

4 ways Axonify supports theft prevention strategies

A cashier handling a purchase made by a customer

Retail manager burnout: 5 prevention tactics for retail leaders

Everything you need to know about our brand refresh

Manager with hand on head looking upset

Why manager burnout should be retail leaders’ #1 priority

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