Learning and Development Blog by Axonify

Featured Posts

Guest getting key card at the front desk of hotel.

<img width="1024" height="682" src="https://axonify.com/wp-content/uploads/2024/04/hotel-guest-service-employees-1024x682.jpg" class="attachment-large size-large wp-post-image" alt="Guest getting key card at the front desk of hotel." decoding="async" srcset="https://axonify.com/wp-content/uploads/2024/04/hotel-guest-service-employees-1024x682.jpg 1024w, https://axonify.com/wp-content/uploads/2024/04/hotel-guest-service-employees-300x200.jpg 300w, https://axonify.com/wp-content/uploads/2024/04/hotel-guest-service-employees-768x512.jpg 768w, https://axonify.com/wp-content/uploads/2024/04/hotel-guest-service-employees-1536x1024.jpg 1536w, https://axonify.com/wp-content/uploads/2024/04/hotel-guest-service-employees.jpg 2000w" sizes="(max-width: 1024px) 100vw, 1024px" />

Leadership, Modern Training

How to exceed guest expectations through training: Top tips from hospitality leaders

Man sitting and reading a book

<img width="1024" height="588" src="https://axonify.com/wp-content/uploads/2024/09/frontline-leadership-books-1024x588.jpg" class="attachment-large size-large wp-post-image" alt="Man sitting and reading a book" decoding="async" srcset="https://axonify.com/wp-content/uploads/2024/09/frontline-leadership-books-1024x588.jpg 1024w, https://axonify.com/wp-content/uploads/2024/09/frontline-leadership-books-300x172.jpg 300w, https://axonify.com/wp-content/uploads/2024/09/frontline-leadership-books-768x441.jpg 768w, https://axonify.com/wp-content/uploads/2024/09/frontline-leadership-books-1536x882.jpg 1536w, https://axonify.com/wp-content/uploads/2024/09/frontline-leadership-books.jpg 2000w" sizes="(max-width: 1024px) 100vw, 1024px" />

9 books every frontline leader needs to read

Man using an iPad to check performance metrics.

<img width="1024" height="684" src="https://axonify.com/wp-content/uploads/2024/09/useful-performance-metrics-for-employees-1024x684.jpg" class="attachment-large size-large wp-post-image" alt="Man using an iPad to check performance metrics." decoding="async" srcset="https://axonify.com/wp-content/uploads/2024/09/useful-performance-metrics-for-employees-1024x684.jpg 1024w, https://axonify.com/wp-content/uploads/2024/09/useful-performance-metrics-for-employees-300x200.jpg 300w, https://axonify.com/wp-content/uploads/2024/09/useful-performance-metrics-for-employees-768x513.jpg 768w, https://axonify.com/wp-content/uploads/2024/09/useful-performance-metrics-for-employees.jpg 1200w" sizes="(max-width: 1024px) 100vw, 1024px" />

Measurement, Modern Training

25 useful performance metrics for employees

Female Employee in a Grocery Store

<img width="1024" height="768" src="https://axonify.com/wp-content/uploads/2024/08/Female-employee-grocery-store-1024x768.jpg" class="attachment-large size-large wp-post-image" alt="Female Employee in a Grocery Store" decoding="async" srcset="https://axonify.com/wp-content/uploads/2024/08/Female-employee-grocery-store-1024x768.jpg 1024w, https://axonify.com/wp-content/uploads/2024/08/Female-employee-grocery-store-300x225.jpg 300w, https://axonify.com/wp-content/uploads/2024/08/Female-employee-grocery-store-768x576.jpg 768w, https://axonify.com/wp-content/uploads/2024/08/Female-employee-grocery-store.jpg 1200w" sizes="(max-width: 1024px) 100vw, 1024px" />

Technology and Product

From the frontline to the podium: How our Summer Games engaged 1.8M users

Two men in white shirts are working at desks; one is speaking on a corded phone while the other, a hospitality manager, is working on a computer. The background is blurred and has a warm tone.

Modern Training

We asked 500 frontline hospitality managers in the U.S. about the state of the industry. Here’s what we learned

Axonify Workday partnership

Modern Training, News and updates

Streamlining employee performance and engagement with Axonify + Workday

Employee experience in hospitality, foodservice and culinary excellence. Two chefs in white coats cooking in kitchen

Engagement, Modern Training

4 lessons for cooking up a great employee experience from Eurest

A grocery associate completes training content in the aisle of the store

Modern Training

15+ types of training content for workplace L&D (and examples)

Zingermans Deli Sign 1080x675

Engagement, Modern Training

How (and why!) Zingerman’s drives next-level employee experience

What a hospitality employee engagement strategy looks like in action

9 engagement tactics to try with your grocery workers

Employee Reviewing Internal Communication Tools

5 ways retailers can measure employee engagement

Inclusion And Diversity Initiatves For Deskless Employees

4 ways to bring DEI into your internal communications

Benefits Of Communication

The ROI of effective frontline employee communication

JD Dillon and Maxine Grundy speak during Learning Technologies 2024

Measurement, Modern Training

Achieving agility through data: lessons in learning measurement from Sage

Violence in the workplace

Modern Training

Training tips: Violence in the workplace

Axonify Team At Princess Auto With Heather Turnbull Smith And Heather Turnbull Smith

Customer Stories

Celebrating Royal Week with Princess Auto

Worker Looking At Employee Feedback Program

How to track (and improve!) your employee feedback program

Axonicom2023 Superusers Panel

Customer Stories, Technology and Product

How 3 L&D teams are supercharging their learning strategies

Vyond video

Modern Training

Innovative ways to leverage AI video tools like Vyond for content creation

Benefits And Best Practices Of Frontline Byod Policy

Mobile Learning

Getting started with a BYOD program: benefits and best practices

Restaurant Worker Doing Task Management

Operational Support

A guide to improving restaurant operations with effective task management

Broken window in retail store indicating workplace violence

Compliance, News and updates

What frontline leaders need to know about recent workplace violence prevention legislation

Advocacy vs employee loyalty

Advocacy is the new employee loyalty

All Posts

Guest getting key card at the front desk of hotel.

<img width="1024" height="682" src="https://axonify.com/wp-content/uploads/2024/04/hotel-guest-service-employees-1024x682.jpg" class="attachment-large size-large wp-post-image" alt="Guest getting key card at the front desk of hotel." decoding="async" srcset="https://axonify.com/wp-content/uploads/2024/04/hotel-guest-service-employees-1024x682.jpg 1024w, https://axonify.com/wp-content/uploads/2024/04/hotel-guest-service-employees-300x200.jpg 300w, https://axonify.com/wp-content/uploads/2024/04/hotel-guest-service-employees-768x512.jpg 768w, https://axonify.com/wp-content/uploads/2024/04/hotel-guest-service-employees-1536x1024.jpg 1536w, https://axonify.com/wp-content/uploads/2024/04/hotel-guest-service-employees.jpg 2000w" sizes="(max-width: 1024px) 100vw, 1024px" />

Leadership, Modern Training

How to exceed guest expectations through training: Top tips from hospitality leaders

Man sitting and reading a book

<img width="1024" height="588" src="https://axonify.com/wp-content/uploads/2024/09/frontline-leadership-books-1024x588.jpg" class="attachment-large size-large wp-post-image" alt="Man sitting and reading a book" decoding="async" srcset="https://axonify.com/wp-content/uploads/2024/09/frontline-leadership-books-1024x588.jpg 1024w, https://axonify.com/wp-content/uploads/2024/09/frontline-leadership-books-300x172.jpg 300w, https://axonify.com/wp-content/uploads/2024/09/frontline-leadership-books-768x441.jpg 768w, https://axonify.com/wp-content/uploads/2024/09/frontline-leadership-books-1536x882.jpg 1536w, https://axonify.com/wp-content/uploads/2024/09/frontline-leadership-books.jpg 2000w" sizes="(max-width: 1024px) 100vw, 1024px" />

9 books every frontline leader needs to read

Man using an iPad to check performance metrics.

<img width="1024" height="684" src="https://axonify.com/wp-content/uploads/2024/09/useful-performance-metrics-for-employees-1024x684.jpg" class="attachment-large size-large wp-post-image" alt="Man using an iPad to check performance metrics." decoding="async" srcset="https://axonify.com/wp-content/uploads/2024/09/useful-performance-metrics-for-employees-1024x684.jpg 1024w, https://axonify.com/wp-content/uploads/2024/09/useful-performance-metrics-for-employees-300x200.jpg 300w, https://axonify.com/wp-content/uploads/2024/09/useful-performance-metrics-for-employees-768x513.jpg 768w, https://axonify.com/wp-content/uploads/2024/09/useful-performance-metrics-for-employees.jpg 1200w" sizes="(max-width: 1024px) 100vw, 1024px" />

Measurement, Modern Training

25 useful performance metrics for employees

Female Employee in a Grocery Store

<img width="1024" height="768" src="https://axonify.com/wp-content/uploads/2024/08/Female-employee-grocery-store-1024x768.jpg" class="attachment-large size-large wp-post-image" alt="Female Employee in a Grocery Store" decoding="async" srcset="https://axonify.com/wp-content/uploads/2024/08/Female-employee-grocery-store-1024x768.jpg 1024w, https://axonify.com/wp-content/uploads/2024/08/Female-employee-grocery-store-300x225.jpg 300w, https://axonify.com/wp-content/uploads/2024/08/Female-employee-grocery-store-768x576.jpg 768w, https://axonify.com/wp-content/uploads/2024/08/Female-employee-grocery-store.jpg 1200w" sizes="(max-width: 1024px) 100vw, 1024px" />

Technology and Product

From the frontline to the podium: How our Summer Games engaged 1.8M users

Retail Store Associate Development

Operational Support

5 reasons poor workforce readiness will cost your product launch

Retail shoe store employee and customer.

Want to attract and retain top retail talent? Prioritize DEI.

Grocery store employee helping a customer.

3 ways to drive brand advocacy in frontline workers (hint: the answer isn’t hiring bonuses!)

Retail store employee helping a customer.

Operational Support

Why creating a winning retail team starts with effective task management

Modern Training

Making every shift count: Top tips from the Future of Work Conference

Deskless Report Cover

Just launched: The Deskless Report 2024

Sproutscon Group Picture

Customer Stories, Technology and Product

SproutsCon highlights: Growing together with The Orchard

Q and A with Andrew Au, global thought leader.

Technology and Product

Q&A: The future of frontline technology

Two Warehouse Clerks Giving Each Other High Five For Teamwork In Import And Export Firm.

Engagement, Gamification, Modern Training

7 lessons hybrid learning teaches us about gamification

Rush Hour

Modern Training, Onboarding, Trends

We talked to 450 frontline managers about seasonal hiring. Here’s what we learned

Tattooed Bearded Worker In Overalls Having Hard Day On The Work. Storage Of Import And Export Firm Interior.

Signs your frontline workforce has information overload (and why it’s a problem)

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